Telephonic Case Management

Let us put out your fires and keep your claims from escalating. Our Early Intervention Program will save you time and money.

  • Easy Access for Prompt Reporting - Telephone, Fax, Mail or Email
  • Telephonic nurses teamed with Licensed Adjusters
  • Bilingual Spanish E.I. Specialists Priority
  • Client defines Dynamics of Service
  • Employer Education
  • Customer Service is our Top Priority

Quick Turnaround

Lines are never crossed concerning issues of compensability or benefits. Claims are turned around within twenty-four hours with our initial recommendations. Issues that become red flags are addressed immediately with our clients.

Medical referrals can be made to providers within your chosen PPO network or you can elect to use ours.

The client predetermines the dynamics of referrals to outside venders such as Case Management, Transportation, DME and Translators.

Personal Approach

When an injury occurs Early Intervention is a critical process in claims handling. How the injury report is taken and handled the first 48 hours can be a determining factor in the overall claim cost.

We take a personal approach when dealing with the insured and injured worker. Proactive communication and quality customer service is the key. Educated choices eliminates unpleasant experiences and future losses. It is our priority to teach the insured to make smart decisions when an injury occurs. Prompt reporting and keeping in contact with the injured workers determines how costly their claim will be.